Job Specifications
District of columbia, DC
$120,000 - $160,000 PA
a day ago
Full Time
Senior Level
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Information Technology (SYSADMIN)
This position is located in the United States Holocaust Memorial Museum (USHMM), Office of Information Technology (OIT), with a duty location in Washington, DC.
The United States Holocaust Memorial Museum is a federally chartered, nonpartisan institution that was created by the US Congress to serve as America's national memorial to the victims of the Holocaust and an educational institution dedicated to the history and lessons of the Holocaust. The Museum seeks to educate Americans from all 50 states and all walks of life as well as international audiences. The Museum has three areas of expertise: Holocaust remembrance, Holocaust scholarship and education, and genocide prevention. In carrying out its important memorial and educational mission, the Museum is guided by its institutional values for our workplace: Honor the memory of the victims; carry out our work with dignity, humility, integrity and respect for others; and strive for excellence through teamwork, rigor, and a culture of continuous learning. Consistent respect for others is the foundation for trust, collegiality and inclusion. Duties include: Serves as a principal planner and advisor to Network Systems' top management in the development, deployment, integration, operation and management of large-scale systems. Develops the deployment approach for the system integration, operation, and management of large-scale implementations of high-level and/or widespread systems that constitute new enterprise-class systems. Designs and conducts comprehensive studies to develop long-range information technology (IT) forecasts and recommendations affecting broad areas of future operations. Coordinates and performs the design and implementation of new IT systems and expansions or modifications to existing systems, including the implementation of various system configurations. Develops Security Technical Implementation Guide (STIG) templates, for use in new server deployments and to harden existing servers and workloads. Tracks the status of IT system design projects through the planning, development, modification, maintenance, and evaluation phases. Develops, oversees, and monitors recovery plans for system failure situations and utilizes knowledge, skill, tools, and documentation to isolate the root causes of issues. Serves as Contracting Officer's Representative (COR) and/or project leader for advanced system software/hardware project efforts, to include; management of budget and procurement, and development of overall plans, criteria, and program specifications.
Requirements
Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Basic Requirement: Applicants must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with Clients and customers (that is, any individual who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND In addition to the basic requirements above, all applicants must also meet the following minimum qualification requirements: Specialized Experience: Specialized experience is experience directly related to the position to be filled. Qualifying experience for GS-13 includes one year of specialized experience equivalent to GS-12 which is directly related to the work of this position and which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position as follows: developing, overseeing, and monitoring recovery plans for system failure situations and isolating the root causes of issues; coordinating and performing the design and implementation of new IT systems and expansions; designing and conducting comprehensive studies to develop long-range information technology (IT) forecasts; providing escalated support to internal engineers for client issues by troubleshooting and issuing service tickets and email requests. ***Failure to submit required documentation will result in an ineligible rating.