The Arc Jefferson - St. Lawrence
Watertown, NY
The Arc Jefferson - St. Lawrence is one of 35 local Chapters of The Arc New York, the largest provider of supports and services for people intellectual and developmental disabilities in New York state. In addition to the programs The Arc Jefferson - St. Lawrence offers in Jefferson and St. Lawrence County, Chapters of The Arc New York collectively support more than 60,000 people with disabilities and their families in every county of the state, and employ more than 30,000 people in our shared mission to provide people with intellectual, developmental and other disabilities the ordinary and extraordinary opportunities of life.
As part of this larger statewide organization, The Arc Jefferson - St. Lawrence is able to draw on a rich network of expertise and statewide resources to ensure the highest quality services for the people we serve, and to raise the unified voices our Chapter communities and nearly 100,000 members statewide to strengthen our advocacy efforts.
Founded by families more than 75 years ago, The Arc New York has driven transformation and progress in the lives of people with disabilities, fought and ended the abuses of institutionalization, and developed a robust system of community support that provides opportunity, dignity, and integration for people with disabilities. Together with The Arc Jefferson - St. Lawrence and other Chapters across the state, The Arc New York continues to be an influential advocate for our system of care, and the rights and opportunities of people with intellectual and developmental disabilities.
Job Specifications
Fort drum, NY
On-site
4 days ago
Last Jobs You Viewed
Clerk II- (Disability Required)
Qualifications - High School Diploma or GED and relevant work experience preferred. Knowledge of computers and software systems to include email and excel preferred.
Work Authorization/Security Clearance – Authorized to work in the United States.
Summary/Objective - Perform general administrative functions in support of the Central Issue Facility. Customer service experience, posting, filing and record keeping. Effective communicator/public speaker – ability to address a large group using the English language. Follow instructions and work independently.
Essential Functions – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Electronically input data, communicate via email & general office/clerk duties, which include answering the phone, greeting and assisting customers at the counter, copying, faxing, shredding, maintaining supplies and equipment, typing or word processing, filing & serving customers in a courteous and discreet manner.
Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, follow direction and address complaints.
Schedule and track soldiers turn in appointments. Use the Microsoft Excel appointment workbook to assess availabilities and communicate with Team Leaders when available appointments are approaching 10 or more days out. Also, create, print and organize turn-in and issuing documents if assigned to execute.
Sit with soldiers and go over every item via their worksheet and answer any questions that may arise.
Remain flexible to the needs of the operation.
Competencies –
Ethical Conduct
Time Management
Excellent Customer Service Skills/ Use of Inappropriate language prohibited.
Organizational Skills
Work independently or with a group
Supervisory Responsibility – N/A
Travel - No travel is expected for this position. Must provide own transportation to and from worksite.
Work Environment - This job operates in a fast-paced customer service environment.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms.
Other Duties – This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. I have read and received a copy of the above job description and understand the responsibilities fully. I understand that the preceding job description will be reviewed/updated at least annually; more frequent updates will depend on contract needs.